LIVE TRAINING
Live Training and Q&A
Join a weekly live session to get up and running fast. We cover setup, best practices, and answer your questions.
When: Every Thursday at 3:00 PM Pacific, with Q&A
Who it's for
- New users who want a guided walkthrough
- Teams that want to confirm best practices
- Anyone who has questions or is running into issues
What we cover
- How to sign in and set your password
- Creating a matter and auto-populating forms
- Uploading and syncing client data
- Tips to reduce repetitive entry and avoid common mistakes
- Where to find tutorials and help resources
Add to your calendar
Create a recurring weekly event titled “SuperDocs Live Training & Q&A,” then paste the Zoom link into the location and description:
https://us06web.zoom.us/j/4275140548
- Google Calendar: New event, repeat weekly on Thursdays at 3:00 PM Pacific, add the Zoom link, save.
- Outlook or Apple Calendar: New recurring weekly event, add the Zoom link, save.
How to prepare
- Have your login email handy. Reset your password if needed before the session.
- Use Chrome or Edge, update your browser, and test audio and mic.
- Bring a non-confidential example matter if you want to follow along.
Guidelines
- Do not share confidential client information.
- Limit screenshare to non-sensitive data.
- Ask any question. We are here to help.
Troubleshooting
- If the room shows a waiting room, please hold. We admit attendees at the start.
- If the link does not open, copy and paste it into your browser.
- If audio does not work, select “Join with Computer Audio,” then test speakers and mic in Zoom settings.
Recordings
While the weekly sessions are not recorded, there are videos available on the Tutorials page.
Need Help Now?
Visit our Contact page for phone and email support: superdocs.com/pages/contact-us