Live Training
Live Training and Q&A
Join a weekly live session to get up and running fast. We cover setup, best practices, and answer your questions.
When: Every Thursday at 3:00 PM Pacific, with Q&A
Who it's for
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New users
Anyone who wants a guided walkthrough of the platform. -
Teams
Groups who want to confirm they're following best practices. -
Anyone with questions
If you have a question or are running into an issue, bring it.
What we cover
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Signing in and setting your password
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Creating a matter and auto-populating forms
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Uploading and syncing client data
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Reducing repetitive entry
Tips to avoid common mistakes. -
Where to find help
Locating tutorials and other help resources.
Add to your calendar
Create a recurring weekly event titled “SuperDocs Live Training & Q&A,” then paste the Zoom link into the location and description: https://us06web.zoom.us/j/4275140548
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Google Calendar
New event, repeat weekly on Thursdays at 3:00 PM Pacific, add the Zoom link, save. -
Outlook or Apple Calendar
New recurring weekly event, add the Zoom link, save.
How to prepare
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Have your login handy
Reset your password beforehand if needed. -
Use Chrome or Edge
Update your browser, and test your audio and mic beforehand. -
Bring an example matter
A non-confidential one, if you'd like to follow along.
Guidelines
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No confidential client information
Please don't share any in the session. -
Limit screenshare to non-sensitive data
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Ask any question
We're here to help.
Troubleshooting
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Waiting room
If the room shows a waiting room, please hold — we admit attendees at the start. -
Link won't open
Copy and paste it directly into your browser. -
No audio
Select "Join with Computer Audio," then test your speakers and mic in Zoom settings.
Need help now?
We're here if you need us.
While the weekly sessions aren't recorded, you'll find video walkthroughs on our Tutorials page. For phone and email support, visit our Contact page.
